Shipping + Handling

 

We are so excited to share our love for ceramics and earthly goods with you and we understand, as customers ourselves, that you may want to return or exchange something. But first, here's the facts!

Shipping: Items ship between 7-20 days depending on what you ordered and the quantity available. If you ordered something that is time sensitive, please just email us and we'll let you know what's immediately available.

Damage: If you received your package and something broke on the way, please take a photo and email hello@earthandelement.com we are happy to send you another one. We package the best we can with earth friendly products that are either biodegradable or up-cycled materials we've received from our vendors.

Sizes & Color: We make this stuff by hand people! All sizes and colors will vary. Each piece is one of a kind, thrown, dried, glazed and fired all at different times, and although we measure (kinda), we are not a machine and we love that.

Warmly,

Earth + Element Team